By accessing this website, you agree to abide by the terms outlined here.
All website content (text, images, and graphics) is the property of NETOVA DIGITAL LIMITED and cannot be copied or redistributed without prior permission.
Product specifications, availability, and pricing are subject to change without notice.
2. Product Sales & Warranties
All physical products sold are covered by manufacturer warranties as specified.
NETOVA DIGITAL LIMITED ensures products are genuine and sourced from authorized distributors.
Customers are advised to retain receipts and warranty documentation for service claims.
3. Refund & Return Policy
Products may be returned within 7 days of purchase if unopened, unused, and in original packaging.
Defective products covered under warranty will be repaired or replaced at no extra cost.
Refunds will not be processed for products damaged due to misuse or mishandling by the customer.
Refunds (where applicable) will be processed within 14 business days.
4. Privacy Policy
We collect personal information (name, contact details, etc.) solely for communication and service delivery purposes.
Customer data will never be sold, rented, or shared with unauthorized third parties.
Payment and transaction details are processed using secure systems to protect your privacy.
5. Governing Law
All services and transactions are governed by the laws of Zambia.
Any disputes arising will be handled under the jurisdiction of Zambian courts.
